Terms and Conditions
Booking Requirements
Please call (416) 331-9229 to reserve your appointment. A valid major credit card number is required at the time of booking to confirm your reservation. Booking two to three weeks in advance is recommended to secure your best choice of appointment dates and times.
Cancellations
48-hours notice is required to cancel or reschedule out of respect to the club fitter and other patrons of Tour Experience Golf. Please be advised you will be charged 50% of each service price if you change your appointment without the minimum notice. The charge can then be used toward a future service when you return for your fitting.
Checking In
Please check in at least 5 minutes prior to your first appointment to give yourself the necessary time to prepare for your fitting. Bring your indoor shoes/ or “clean soled” golf shoes and golf glove (if you wear one) to help provide a better fitting experience.
COVID-19 Safety Protocols
Due to the Covid 19 Pandemic, we have had to introduce the following safety measures to keep our staff and clients safe, while being fitted for clubs. On arrival, you will be asked to wash your hands. You will be provided with a disposable face mask. It is now MANDATORY to wear this throughout your fitting (or in entering any public spaces in Ontario). If you have your own, you are welcome to bring that instead. Extra time has been allocated to fittings to accommodate hitting with a mask. We have closed our middle bay at our Toronto location to allow for maximum social distancing space and appointments will be staggered to avoid any cross over between clients. Any equipment you/fitter touch will be cleaned and sanitized before and after each fitting.